Servicing & Maintenance for Fire and Security Systems
Regularly servicing and maintaining your security or fire system will help to ensure its reliability and compliance, while reducing or eliminating any potential downtime. The working life of your high-value equipment will also be extended.
Service & Maintenance Packages
Choose one of our service and maintenance packages, and we will ensure that your systems are properly maintained, leaving you to concentrate on your day-to-day operations instead. We offer a comprehensive range of options based on the requirements of your system and your budget.
Platinum Package
All labor costs for callouts during standard office hours (with out-of-hours callouts charged at the applicable rate).
Scheduled preventative maintenance visits as outlined in the ‘Preventative Maintenance Programme’ schedule, with the number of visits determined by the specific system or equipment.
Complimentary temporary loan equipment for up to seven working days if your equipment requires off-site repairs.
Swift response from our experienced engineers and dedicated customer support team.
Complimentary equipment repairs.*
Free replacement parts.*
Enhanced Package
All labour costs for callouts during normal office hours (out of hours charged at the prevailing rate)
Prescribed preventative maintenance visits (see the ‘Preventative Maintenance Programme’ schedule) – the number of annual visits depends on the specific system/equipment
Free temporary loan equipment (for a maximum period of seven working days) should yours need to be taken off site for repair
Prompt response from our professional engineers and customer support team
Standard Package
Chargeable call out response within 8 hours
Prescribed preventative maintenance visits (see the ‘Preventative Maintenance Programme’ schedule) – the number of annual visits depends on the specific system/equipment
Prompt response from our professional engineers and customer support team